Verizon Wireless $90 million refund – Errors in charging
Usually when we write a story about Verizon Wireless it’s about the much-anticipated Verizon iPhone but the story today is very different to usual. It seems that the gigantic wireless carrier is set to pay out refunds totalling up to $90 million to cell phone customers who have been overcharged.
The mistakes in billing affected around 15 million customers and surrounded incorrect charges for Internet use or data sessions. Those customers affected will receive refunds of between $2 and $6 or previous customers due refunds will get checks, according to abc News.
The New York Times had reported today that complaints had been made to the U.S. Federal Communications Commission for several years from customers of Verizon Wireless saying there were erroneous charges being made for Web access or data sessions. The total payout from Verizon Wireless is expected to be in the region of $50 million but the Federal Communications Commission also feels that Verizon should accept a penalty for the mistaken charges.
For more on this go to abcnews.go. Are you a Verizon customer and if so what do you think of this mistake from Verizon? The refunds are certainly not for individual large amounts but put together add up to a substantial amount of money. We’re interested in your thoughts on this so why not send us your comments.
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